6-OFFICE MANAGER
One
Word or One Line Questions
Q. 1.
Who is Office Manager ?
Ans. The executive who is put in charge of the
management of office is known as Office Manager.
Q. 2.
Write the qualifications of an office manager.
Ans. Personal Qualities, Formal Education and
Training, Experience, Professional Interests, Leadership Qualities etc.
Fill
in the blanks
1. Office manager performs all managerial functions in relation to
office operations. (Superior, Office Manager)
2. Office manager must have an art to procure the
resources right
time and
right cost (Right place, right time ; right time, right
cost)
3. Office manager serves as an important link
between Organisation and outsiders (subordinates, outsiders ; organisation,
outsiders)
Ans. 1. Office manager, 2. right time, right cost, 3.
Organisation, outsiders,
True
or False
1. Office manager is not concerned with designing of
office systems and routines for the smooth operation of various activities. False
2. Office manager has not duty towards other
departments. False
3. Office manager acts as a leader. True
Ans. 1. False, 2. False, 3. True.
MCQ
1. Qualification of a manager includes (a) Personal
Qualities (b) Leadership Qualities (c) Art of Delegation (d) All of the above
2. Office manager must have an of leading. (a) Skill (b) Art (c)
Experience (d) NOT
3. The term 'administration' in business organisation
refers to
(a)
Top Management (c) Lower Level
Management
Ans. 1. (d), 2. (b), 3. (a)
(b) Middle Management (d) Both a and b
