L-15 CONCEPT OF E-BUSINESS AND BUSINESS OUTSOURCING
Q. 1. What is
E-Business?
Ans. E-Business is the process of doing business
online, may that be good or service.
Q. 2. What is
the full form of B2B?
Ans. Business to Business
Q. 3. What is
the full form of B2C?
Ans. Business to Consumer
Q. 4. Name two
resources required for successful E-Business implementation?
Ans. (i) Adequate Computer System.
(ii)
Internet Connection.
Q. 5. State any
one feature of e-business.
Ans. It is 24 hours and 7 days service.
Q. 6. What is
meant by B2B?
Ans. The transactions taking place between businesses
companies are referred to business to business or B2B transactions.
Q. 7. Name two
two items included in e-Business.
Ans. (i) B2B
(ii) B2C.
Q. 8. What is
B2C?
Ans. The transactions taking place between business
and consumer are known as business to consumer or B2C.
Q. 9. What is
C2C Commerce?
Ans. The transactions taking place electronically
between two or more consumer.
Q. 10. Name two
benefits of e-business?
Ans. (i) E-Business provides customers the competitive
rate.
(ii) Market
place.
Q. 11. What is
meant by online transactions?
Ans. It refers to transactions taking place between
buyers and sellers through internet.
Q. 12. What is
the common mode of payment for online purchases?
Ans. Through Credit Card and Debit Card.
Q. 13. Name two
transaction risks in e-business.
Ans. (i) Default on order taking
(ii) Default
on delivery.
Q. 14. What
points should be kept in mind to ensure security of E-Commerce?
Ans. Authentication, Confidentiality, Integrity,
Non-Repudiation etc.
Q. 15. What are
the tools available to protect Information?
Ans. Encryption, Firewalls, Digital Signatures.
Q. 16. What do
you mean by Encryption?
Ans. It is the process of encoding the data so that it
cannot be read by any wrong person.
Q. 17. BPO
stands for.........
Ans. Business Process Outsourcing.
Q. 18. What do
you mean by outsourcing?
Ans. It means availing the services of some outside
agencies.
B. Fill in the
blanks
1. ............. is required for successful
implementation of e-commerce.
2. ............... refers to all the transactions that
take place among persons or department of Some firm.
3. Full form of ISP is.........
4. ......... is a program delivered along with e-mails
to delete data, mail copies etc.
5. Majority of the electronic frauds are made
by.................
Ans. 1. Internet connection, 2. Intra B-Commerce, 3.
Internet Service Provider, 4. Trojan Horses, 5. hackers
C. True or False
1. E-business is about buying and selling products and
services on WWW.
2. ISP stands for Internet Subscriber Provider.
3. An adequate computer system is required for
successfully implementing e-commerce.
4. In B2C Commerce, companies are allowed to sell
goods and services to each other.
5. Majority of electronic frauds are made by crackers.
Ans.
1. True 2. False, 3. True, 4. False, 5. True
D. MCQ
1. Which one of
the following resources are required for successful e-business implementation?
(a) Adequate Computer System
(b) Internet Connection
(c) Well designed website
(d) All of the above.
2. B2B stands
for :
(a) Business to Businessmen
(b) Business to Business
(c) Company to business
(d) All of the above
3. Which one of
the following is the limitation of E-Business ?
(a) Failure to know customers
(b) No customer loyalty
(c) Both (a) and (b)
(d) None of the above
4. Which one of
the following is the security issues in E-Business?
(a) Hacking
(b) Brand Hijacking
(c) Virus and Trojan Horses
(d) All of the above
5. Which one of
the following is not a tool to protect Information?
(a) Encryption
(b) Trojan Horses
(c)n Firewalls
(d) Digital Signature.
6. Which
services are efficient and faster as compared to postal services?
(a) Advertisement Services
(b) Customer Support Services
(c) Courier Services
(d) Both (a) and (c)
7. Preparing
project reports are covered under the head of
(a) Customer Support Services
(b) Underwriting of Shares
(c) Project Reports
(d) Financial Services
Ans.
1. (d), 2. (b), 3. (c), 4. (d), 5. (b), 6. (c), 7. (d)
